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Privacy Policy of the California
Auto Online Store
We have developed this privacy policy for visitors of the website https://californiaauto.pl (hereinafter referred to as the "Website"), i.e., the California Auto online store (hereinafter referred to as the "Store").
The person responsible for your personal data in connection with the use of the Store is Jan Siwek, an entrepreneur conducting business under the name California Auto, with its registered office ul. Wakacyjna 12, 05-830 Stara Wieś - POLAND (Warsaw), registered in the Central Registration and Information on Business, NIP (Tax Identification Number): 8262189020.
Any matters related to the processing of personal data can be reported via email: [email protected]. It is also possible to contact in writing at the company's address provided above.
For better clarity, we have divided this document into two parts:
If you're short on time, click the link to the section that interests you the most.I. COOKIES AND OTHER TECHNOLOGIES
We use cookies and other similar mechanisms to understand how users interact with our website, as well as for marketing purposes, including displaying ads in other places on the Internet.
# What are cookies?
A cookie is a small text file that a website stores on your computer, smartphone, or other device when you visit that website. A cookie contains information about your use of the website.
Some cookies are essential for the proper functioning of our Store and cannot be disabled. In other cases, we ask for your consent to install cookies during your first visit to our website. We do not use advertising or analytical cookies (or other non-essential cookies) without your consent.
# What cookies do we use?
- Essential Cookies
- These cookies are necessary for the proper functioning of the website. You cannot disable them, as our website simply will not work correctly without them.
- In this context, we use a tool that saves your privacy settings. It indicates your consent or refusal to activate specific types of cookies on our site.
- Other essential cookies on our site are used to ensure the proper functioning and management of the site, including making changes to the site and activating tracking tools that you have consented to.
- Statistical Analysis of Our Website
- We use analytical tools that collect data to understand how users interact with our website. The data we receive from these tools does not contain information about specific individuals known by name, but it allows us to record various aspects of how a specific user utilizes the site. We can aggregate this data and analyze it statistically, and then use it to make decisions regarding changes to our Store and/or our advertising and marketing communications.
- A list of the analytical tools used on our site, along with an explanation of: (i) who the tool provider is, (ii) what it is specifically used for, and (iii) what data is collected through the tool can be found in Annex 1 of this privacy policy and in a brief summary in the cookie consent panel.
- Advertising Cookies
- We use advertising tools that allow us to display our ads on other websites you visit, including on social media (so-called targeted advertising), measure the effectiveness of our advertising campaigns, and tailor the content of our messages to the information we have about you.
- In the Store, we allow you to subscribe to our newsletter. In this context, cookies are used to embed the subscription form on our site and to measure the effectiveness of subscriptions through this form. Modern email marketing systems enable us to link the analytical data from our email campaigns with the analytical data from the Store. We can use this data to optimize the content of the messages sent to newsletter subscribers.
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A list of advertising tools used on our site, along with an explanation of: (i) who the tool provider is, (ii) what it is specifically used for, can be found in Annex 1 of this privacy policy and in a brief summary in the cookie consent panel.
- Functional Cookies
- Some cookies on our site are used to activate additional tools in the Store, such as chat, a module for submitting product ratings and/or granting stars, the ability to recommend a product to a friend, and displaying recently viewed products in our Store, etc.
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A list of functional tools used on our site, along with an explanation of what they are specifically used for, can be found in the cookie consent panel.
- Plugins and Links to Social Media
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On our website, there are links to our profiles on social media: Facebook / Instagram. When you visit our profiles on a given platform, the owner of that platform—just like when redirecting users from one website to another—receives information that you have transitioned from our Store to those services.
- For details regarding data processing by these social media services, please refer to the pages of the service providers:
Facebook and Instagram - https://www.facebook.com/privacy/center/
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- Video
- Some videos on our site are embedded using YouTube plugins (a service of Google) / Instagram plugins (belonging to Meta Platforms). When you play such a video on our site, Google / Instagram receives information from your browser, even if you do not have a Google/YouTube account or are not logged into Instagram. If you have previously logged into the mentioned service, the provider may associate the video playback directly with your profile.
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If you want to prevent Google / Instagram from collecting information about your activities on our site, you can:
- not play the video (we consider consent to play videos as consent for other videos on our site—until it is withdrawn, i.e., until you change your cookie settings).
- nnot consent to the cookies of this service on our site,
- or you can log out of that service.
- Detailed information regarding data processing by YouTube / Instagram services can be found here / here.
#Legal Aspects Regarding Cookies
The legal basis for the use of essential cookies by the Store (as indicated above in the section "What cookies do we use?") is our legitimate interest, i.e., the right to operate a website that supports our business and the necessity to ensure its security.
The legal basis for the use of other cookies is your consent.
In connection with the processing of your personal data through cookies, you have the following rights at any time:
Our use of cookies, particularly for advertising purposes, may involve so-called profiling. This means that we or the marketing companies whose services we use may create a user profile based on the collected information (e.g., email address, order history, type of device, technology used, frequency of visits) and formulate predictions about future purchases. This allows us to make decisions regarding the content (including ads) that should be displayed on our site and other websites.
#How long do cookies remain on the user's device?
It depends on whether we are dealing with "persistent" or "session" cookies. Session cookies, which are necessary for the proper functioning of the browser's features, expire once the user session ends, i.e., every time you close our website. Persistent cookies, which facilitate the use of the site (e.g., storing selected resolution, layout, user preferences, recently viewed products), are stored in the browser for a longer period and remain there until they expire unless you delete them earlier through the settings in the browser menu.
Third-party cookies (i.e., analytical, advertising, and social media cookies) are subject to their own privacy policies, which are referenced in this privacy policy.
II. Further Purposes of Processing the Personal Data of Store Users
#What data do we process and for what purposes?
Order fulfillment in the Store, managing customer accounts in the Store |
Identifying and contact information of the customer (email address and other data necessary for order fulfillment)
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The contract concluded with you as a customer of the Store - Article 6(1)(b) of the GDPR |
Contacting you, processing inquiries |
Identifying data and other information that you provide us in the contact form or in other correspondence. History of correspondence |
Our legitimate interest in communicating with individuals who send us inquiries/correspondence - Article 6(1)(f) of the GDPR |
Processing complaints and other after-sales services (e.g., in the case of withdrawal from the contract) |
Identifying and contact information of the customer. Details and history of order fulfillment. History of correspondence.
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Our legitimate interest in processing complaints and conducting the withdrawal procedure - Article 6(1)(f) of the GDPR |
Archive | All data listed in this table that is provided by customers and users of the store for various purposes. | Our legitimate interest in providing data for the establishment, defense, or enforcement of claims and for demonstrating compliance with obligations arising from the GDPR - Article 6(1)(f) of the GDPR |
Accounting, tax purposes | Identifying and contact information of the customer. Invoice details. |
Fulfillment of tax obligations in accordance with legal regulations - Article 6(1)(c) of the GDPR |
Newsletter | Email address. Statistical data related to sent messages, including open history. |
Our legitimate interest arising from your consent to marketing - Article 6(1)(f) of the GDPR. |
Sales analysis and statistics in the store
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Sales statistics in the store and user behavior (traffic) on the website. | Our legitimate interest in conducting business analysis to optimize our operations. Regarding the data related to website traffic – the legitimate interest arising from your consent to the use of cookies - Article 6(1)(f) of the GDPR. |
Marketing Purposes | Data on browsing history in the store, purchase history, demographic characteristics (age, gender, etc.), and other features that characterize target groups (customer segments). | Our legitimate interest in marketing our own products and services, with the understanding that marketing activities involving the use of cookies and/or direct marketing communication to you require your prior consent - Article 6(1)(f) of the GDPR. |
Purpose of Processing | Type of Processed Data | Legal Basis for Processing |
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Providing the above data by you is not mandatory; however, it is necessary to fulfill your order, issue an invoice, notify you about the status of your order, respond to your inquiry or complaint, etc.
# How long do we process data?
We process your data related to placing an order in the Store for as long as necessary to fulfill the order, as well as according to accounting and tax regulations.
In addition, we will process the data for the time necessary to achieve the purposes mentioned above in the table (thus until our legitimate interest enabling us to process ceases, or until you raise an objection to the processing, or until you withdraw your marketing consent—if you have given us such consent). Further processing will only be possible if we have a legal obligation as the administrator (particularly for tax purposes) and possibly for archival purposes to protect against potential claims (until the statute of limitations for such claims expires).
# Who do we share your data with?
In our operations, we use the services of other collaborating companies, so your data may be entrusted to: the company providing us with software for running the Store, the accounting firm, the hosting provider of our Website, the hosting provider of our email, and other companies whose marketing services and tools we use.
Your data is also shared with courier companies and possibly payment intermediaries to fulfill your order, and these companies are separate data controllers. For the marketing activities described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). Consequently, personal data may be transferred to third countries that are not members of the European Union. The appropriate level of protection for your data is ensured by the Data Privacy Framework program, which you can read more about here.
# Your Rights Regarding Data Processing
We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights. You can exercise your rights at no cost by sending us an email or contacting us in another way.
Remember that in connection with the processing of your data, you have the right to:
- request access to the data we hold about you;
- correct your data;
- delete your data if it is no longer needed for the purposes for which it was processed, or if we have no other legal basis for processing it;
- withdraw your consent to the processing of your personal data if you have given such consent;
- object to the processing of your data if we are processing it based on a legitimate interest;
- restrict the processing of your data;
- file a complaint with the President of the Personal Data Protection Office if you believe that your data is being processed unlawfully.
# Additional Information for Newsletter Subscribers
If you have subscribed to our newsletter, we will send you marketing information about our products and/or services, such as news about our offerings, promotions, or special offers.
You can unsubscribe at any time by clicking the link in each newsletter or simply by sending us a message.
Our modern email marketing system allows us to analyze recipient actions, meaning we can see whether you have opened a particular message. We analyze this information to better tailor the content of the newsletter and notifications to your interests and to send you personalized messages (profiling). You can object to this processing of your data at any time. If a subscriber has been inactive for 18 months, we may stop sending them the newsletter. In that case, we will remove you from our subscriber list (with prior notice).
Your data is not used to make decisions based on automated processing that could affect your legal situation or have similar significant consequences for you.
You can read further legal information about the rules for sending our newsletter in the Newsletter Regulations (part of our Store Regulations).
ATTACHMENT NO. 1 TO THE PRIVACY POLICY OF THE STORE California Auto - LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES
- ANALYTICAL COOKIES:
- We use Google Analytics.
- The information that Google Analytics collects about users includes, for example: how many times a user visits the website; which subpages they visit; the date of their first and last visit; the duration of their visits; the page from which the user came to the website (source of arrival); the browser used by the user; the link that was clicked; the location in the world from which the user accesses the site; anonymized (truncated) IP address, etc.
- Google assigns each user a unique identifier (the so-called Google ID) and collects data obtained from cookies from various websites on its servers. We, as the owner of the Website, may receive reports (statistics) from Google related solely to traffic on our Website. These reports only include individuals who have consented to having their visits recorded by Google Analytics on our Website.
- Further detailed information about how Google Analytics works can be found here and here.
- You can also permanently prevent Google Analytics from collecting information from your browser by installing a special plugin found here.
- Cookies from the Software Provider of Our Store
- The software provider that powers our Store—specifically, the owner of the platform shoper.pl—places cookies on our Site to collect aggregated information about how customers use online stores (such as opened subpages and time spent on them, viewed products, clicks on the Store page, and analytical information regarding purchases, e.g., conversion rates).
- This data is used to create aggregated reports for online store owners, containing general (non-personal) information about what products interest customers of a given store, during which periods of the year there is increased traffic or sales, etc. This allows sellers (including us) to improve their stores and optimize sales processes.
- You can read the full information on this topic in the Cookie Policy for visitors to Shoper stores.
- We use Google Analytics.
- ADVERTISING COOKIES
- We Use Google Ads and Other Google Advertising Tools
- Google collects data on its servers from the cookies placed on your device. This data is gathered from all websites where you have allowed the use of cookies for advertising purposes by Google (including our website), as well as from the ads you have clicked on. Google uses this information to display advertisements on other websites you visit. Typically, cookies from Google expire after three months.
- As advertisers using Google services, we do not have access to the data from the cookies stored on your device. However, we can target ads to audience groups with selected characteristics, such as all individuals who visited our website (or a specific subpage) in the last 7 days. This data serves only as statistical material for us, and we place ads solely based on aggregate criteria (for specific target groups, not for individual users).
- We can also use tools within the Google Marketing Platform that allow us to measure the effectiveness of advertising campaigns (e.g., how many people clicked on a particular ad within a specific time frame).
- More about how Google uses cookies to display ads and how you can manage your ad settings can be found here and here.
- Meta (Facebook and Instagram) Conversion Pixel
- We use the so-called 'conversion pixel' (remarketing pixel) from Meta to manage ads on Facebook and Instagram.
- If you consent to the use of this cookie on our Website, Meta Platforms will receive information through this tool that you have visited our Website. This information is linked to your profile on the respective service, if you have one. If you are not a user of these services, the information is assigned to a so-called 'Facebook ID' created for you.
- This allows us to place ads on Facebook and Instagram targeted at people who have already visited our Website or specific subpages (remarketing). We then receive only statistical data from Meta Platforms regarding the effectiveness of the ads (e.g., how many people saw our ad, how many clicked on it), without reference to individual users.
- If you have an account on Facebook or Instagram, we encourage you to read more information about data protection on these platforms.
- You can read more about the Meta remarketing pixel here.
- Email marketing
- For the purposes of our newsletter, we use a tool provided by an external company.
- The email marketing system places cookies on our Website to display subscription forms and to measure the effectiveness of these forms (conversion rate).
- We Use Google Ads and Other Google Advertising Tools